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7. Information services

7.1 Developing a stragegy | 7.2 Staffing and opening hours
7.3 Introductory sessions and information skills | 7.4 Advisory services
7.5 Lending | 7.6 Photocopying |7.7 Document supply| 7.8 Referral services
7.9 Current awareness services | 7.10 Abstracts | 7.11 Enquiries services
7.12 Information packs | 7.13 Newsletters



7.13 Newsletters

Newsletters can be a useful way to disseminate topical information about local health issues and activities. They may include news about the resource centre, articles about local health problems and projects, research updates, details of new publications, training opportunities and conferences, and letters and questions from readers.

Newsletters have become easier to produce and more attractive to look at with the use of computers. To make a newsletter into a lively forum for the exchange of news and ideas, resource centre staff could involve local health workers or community groups in planning and providing information.

A few words of caution, however. A newsletter needs to have clear aims. It needs to be properly funded and staffed over a long period. Otherwise it can turn into a chore or a drain on resources. It is important to:

  • identify who the readers will be, what their information needs are, and the purpose of the newsletter
  • identify who will be responsible for planning, writing, editing, layout and administration (including staff and others who may be commissioned), what expertise they have and what training they may need
  • decide how to distribute the newsletter (for example, by post, at the health centre, hospital, community centre or chemist)
  • develop a realistic budget that takes into account all production and distribution costs, including salaries
  • allow a realistic amount of time for the work and draw up a realistic schedule
  • plan several issues in advance to avoid gaps.

AIDS Action newlsetters

next: Section 8. Making links and promotion

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